As evidence, the lawsuit cites unnamed “courageous whistleblowers” who allege that WhatsApp and Meta employees can request to view a user’s messages through a simple process, thus bypassing the app’s end-to-end encryption. “A worker need only send a ‘task’ (i.e., request via Meta’s internal system) to a Meta engineer with an explanation that they need access to WhatsApp messages for their job,” the lawsuit claims. “The Meta engineering team will then grant access – often without any scrutiny at all – and the worker’s workstation will then have a new window or widget available that can pull up any WhatsApp user’s messages based on the user’s User ID number, which is unique to a user but identical across all Meta products.”
“Once the Meta worker has this access, they can read users’ messages by opening the widget; no separate decryption step is required,” the 51-page complaint adds. “The WhatsApp messages appear in widgets commingled with widgets containing messages from unencrypted sources. Messages appear almost as soon as they are communicated – essentially, in real-time. Moreover, access is unlimited in temporal scope, with Meta workers able to access messages from the time users first activated their accounts, including those messages users believe they have deleted.” The lawsuit does not provide any technical details to back up the rather sensational claims.
It is end to end encrypted but they can just pull the decrypted message from the app. This has been assumed for years, since they said they could parse messages for advertising purposes.
Hasn’t it always been that they can decrypt the backups that you personally setup in wa, this way they don’t legally lie to you when the app tells you “this chat is encrypted, even Whatsapp cannot read the messages”.
Yes, any time you can store and recover encrypted cloud archives across devices, without needing to transfer keys between devices, it implies that there is a key archive somewhere in the cloud. Even Signal struggles to get this both user friendly and properly secure without compromising forward secrecy. I believe they still actually make you explicitly do a local key transfer to populate a new device, even though they have cloud archives now. Whatsapp doesn’t do that. And the app also clearly leaks some amount of unencrypted data anyway, archives or not.
it’s not even that: they just hold the keys so can simply decrypt your messages with out your clients intervention any time they like
Yep, If they can access messages that are deleted from your device, then they have the keys.