• olympicyes@lemmy.world
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    2 days ago

    “We don’t really review it [the list] because we are an agent for them,” Ananad said. “For the requests that we send out ourselves, usually they get reviewed, but sometimes they [clients] do a search by themselves, and they come across some content and they flag it and they’re like, ‘We want this taken down.’ We don’t review that because that is something that they want taken down. I’m not particularly sure about this case, but that is what happens. What we planned on doing was also reviewing these but it’s usually not very fruitful, because the user is very sure they want that claim. And even if we say, ‘Hey, we don’t think you should do that,’ they’re like, ‘We want to do it. Just do it because I’m paying you for this.’ And if we just say, do it yourself, that kind of takes away the business from us. So that is basically how it works.”

    What?

    • nullroot@lemmy.world
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      2 days ago

      They’re a cog in a broken machine that needs grease like every other one. It’s all just business speak for “why would we want to say something that would make the customer not pay us?”