

Yeah, makes sense, thanks for sharing.
Having a ticketing system as the source of truth for tasks and assignments is definitely helpful. But I still feel it lacks the live communication part across multiple platforms, so there’s still some switching involved.

Thanks for sharing this. It sounds like a powerful setup, but I’m not very technical, so managing a Matrix instance feels a bit complex for my use case. I’ve also tried integrating Google Chat, but it hasn’t been possible due to recent changes in Google’s security policies, which makes it harder to rely on as a complete solution