cross-posted from: https://discuss.online/post/34255100

Thought I’d create a distinct thread from the previous one asking about daily use, because I really do want to hear more on people’s pain points. Great to know people are generally sounding pretty positive in those posts who recently switched, but want to know your difficulties as well! This way old and new users can share their thoughts, hopefully to inspire a respectful discussion.

  • dellish@lemmy.world
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    2 months ago

    This has been driving me nuts and if anyone can shed any light on it I will be eternally grateful.

    I am trying to install SketchUp Pro 2021. According to WineHQ it has a gold rating and two testers claim to have installed it without issue, but following their instructions doesn’t help.

    I am running the latest Mint with Wine 11.0. I’ve created a 64bit prefix running as Windows 8.1, installed .NET 4.8, had to manually install vcrun2017 because something has changed and the checksum fails in Winetricks. I try to install SketchUp and get Invalid Handle errors mainly to do with a KB2999286 check (Universal C Runtime update).

    So I download the KB2999286 msu and tell Winetricks to run it, but it says there’s no associated program. Maybe I need the Windows Update API? So I download that, which actually appears to be WinXP SP3 and fails to install. I’m just about ready to give up on this whole experiment. Is there something I’m clearly missing? Is the C Runtime Update hidden in a component I haven’t installed?

      • dellish@lemmy.world
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        2 months ago

        OK, I’ve managed to get around the KB2999226 problem. For anyone else that needs to know it’s install vcrun2017 x64, then install ucrtbase2019. This get you to C++ redistributable 14.28.29914

        My next issue is getting Invalid Handle errors on .NET Framework 4.5.2 Web (I have 4.5.2 installed so I don’t know what the problem is), C++ Redistributable 14.23.27820 (as above, I have a newer version installed, so not sure what’s going on here) and Language-cs, whatever that is.

        I have tried reading the documentation on winedbg to see if there’s a way to find out what exactly the installer is looking for to end up with these Invalid Handle messages, but I don’t understand half of what they’re talking about. This, in essence, is kinda the problem with switching to Linux and the barrier a lot of people are coming up against: every problem leads you down some rabbit hole of documentation and version problems that it takes hours for even a relatively tech-savvy person to figure out what’s going on. Your general lay-person doesn’t have a hope until error messages become more useful and error checking can come up with some sort of solution, like, “Hey, this installer is looking for KB2999226. Would you like me to install ucrtbase2019.dll to try getting around this problem? Yes/No”

        Anyway, I’ll keep trying since I seem to be slowly progressing, but this has taken days of time so far. It’s getting pretty ridiculous.

        • lapping6596@lemmy.world
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          2 months ago

          Oh my god I ran into the exact same problems but eventually gave up and used their shitty web client to do the really simple thing I was designing.

          • dellish@lemmy.world
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            2 months ago

            Well, in the end I’ve given up on 2021 Pro for now and just got SketchUp Make 2017 from archive.org. Installs and runs just fine.

            Maybe one day I’ll get back to trying again, but for now I’m just glad I don’t need to use the shitty web client.